This privacy statement applies to Villa NINEMIA

Your privacy will be treated with care by Villa NINEMIA and all the provided personal data will be kept confidentially. Villa NINEMIA takes all reasonable precautions to protect information obtained from or about guests against theft, loss and unauthorized use.

In compliance with the provisions of current legislation on the protection of personal data, Regulation (EU)

European regulations with effect from 25 May 2018, the General Data Protection Regulation (GDPR), will be processed and stored by Villa NINEMIA for conducting reservation, administrative, accounting and fiscal management.

On our website and in our accommodation, we can offer products and / or services from third parties that are not owned by Villa NINEMIA. Villa NINEMIA is not responsible for the execution of agreed transactions and the way such websites or providers deal with privacy.

By confirming your booking you give Villa NINEMIA the right to contact you with special offers in the future. If you do not want to be contacted by us, please explicitly mention this during your check in/out procedure.

9.1 CONTACT DETAILS

Villa NINEMIA

Your holiday team – see website & guest booklet

9.2 WHY WE PROCESS PERSONAL DATA

If you want to make a reservation via our website, by e-mail, by telephone or via booking websites, we ask you for personal data. We use this information to process and make your reservation and to communicate the status of your reservation via e-mail. Your reservation on our website is made with us via a secured server (SSL - Secure Sockets Layer) from EXELY, a brand owned by “HOTEL SALES WIZARD” LLC FE. Your data will be sent encrypted. The secure connection between your browser and our website guarantees that you are in contact with Villa NINEMIA & EXELY and not with someone else. You can see whether the browser has established a secure connection to the icon, usually a closed padlock.

9.3 PERSONAL DATA WE PROCESS

Villa NINEMIA processes your personal data by using our services and / or by providing this information to us. An overview of the personal data that we process: first name / surname / gender / nationality / day of birth / ID number / ID date of issue / address / e-mail and credit card details if the reservation is made via booking websites or on special request.

9.4 SHARING PERSONAL DATA WITH THIRD PARTIES

Villa NINEMIA provides exclusively to third parties to comply with a legal obligation and at the request of the guest for the purchase of admission tickets. Villa NINEMIA is obliged under Greek law to register its guests. By signing the guest registration form at check-in you give us permission for this. Villa NINEMIA is obliged for the Greek Tax Authorities to make an invoice for services rendered, on which personal data have been processed.

9.5 HOW LONG WE STORE PERSONAL DATA

At Villa NINEMIA, personal data are stored infinitely, to simplify the processing of your reservation upon return, and at least as long as necessary to comply with the legal obligation. You agree with this when entering a reservation.

9.6 HOW WE PROTECT PERSONAL DATA

Villa NINEMIA takes the security and protection of personal data seriously. Personal data are transmitted encrypted via secure connections.

9.7 USE OF COOKIES

Cookies are small information files that are stored on the hard disk of your computer. To improve your online experience, we use cookies on our website so that you can log in to our website automatically. We use Google’s cookies to analyse activities on our website and to improve our pages. With this information we also see how you use our website, and which pages you find interesting. After your permission, we place cookies from social media partners for social media and advertising purposes. If desired, you can change your preferences by emailing us.

9.8 RIGHT TO ACCESS, RECTIFICATION AND DELETION

You have the right to access, rectify or delete your personal data. You can send a request for access, rectification, deletion, or withdrawal of your permission to contact@villaninemia.com. Villa NINEMIA will respond as soon as possible, but within 4 weeks on your request. Is it about data from a child? Then, until the child is 18, the parent (s) or legal representative can make a request. Villa NINEMIA is obliged to perform an identification of the applicant to prevent unauthorized use of personal data.

You also have the option of submitting a complaint to the Information Commissioner’s Office (ICO), when you think that Villa NINEMIA does not comply with the European Directive of 25 May 2018. This can be done via the following link: https://www.gov.uk/data-protection/make-a-complaint.

9.9 COMMERCIAL MAIL

Villa NINEMIA does not perform SPAM practices; therefore, it does not send commercial e-mails that have not been previously requested or authorized by the user. Consequently, in each of the forms of the Web Page, the user has the possibility of giving his express consent to receive our newsletter, e-mails, independently of the commercial information punctually requested.

9.10 GOOGLE ANALYTICS

We use Google Analytics to track visitors on our website and to get reports about how visitors use the website.

We accepted the data processing agreement from Google. We do not allow Google to use information obtained by Analytics for other Google services, and we anonymise the IP addresses.

9.11 LEGISLATION

For all purposes, the relations between Villa NINEMIA and the users of its (telematic) services, present on this website, are subject to the Greek legislation and jurisdiction to which the parties expressly submit, being competent for the resolution of all disputes arising or related to their use the Courts of Rethymno, Crete.

9.12 CHANGES IN THIS PRIVACY STATEMENT

Villa NINEMIA reserves the right to modify the current privacy statement in order to adapt it to new legislation.

This privacy statement was last amended on 31/03/2024.